Creator Hub Privacy
A simple overview of the information used to run Sammy Kym Creator Hub and support your account.
Information Collected
When you create or use a Creator Hub account, we may collect details such as your name, email address, password-protected account information and product access records.
Passwords are stored securely as hashes and are not stored as plain text.
Purchases
We may store purchase details such as product name, platform, order number, activation status, licence key records and which products are connected to your account.
This helps us provide access, support your purchase and manage licence or activation issues.
Support
If you contact support, we may collect the details you provide so we can understand your question and respond appropriately.
Please avoid sending sensitive information that is not needed for support.
Community Feedback
When you vote on future releases or submit suggestions, those entries may be connected to your account so we can track feedback and improve Creator Hub.
Customer suggestions are reviewed privately unless Samantha chooses to turn an idea into a public roadmap item.
Website Use
Basic website analytics may be added later to understand page visits, performance and product interest. Any analytics setup should be used to improve the website and customer experience.
This starter policy will be updated if analytics tools are added.
Your Information
Your information is used to provide account access, connect purchased products, support licence keys, respond to support requests and improve Creator Hub.
We do not sell your personal information. For privacy questions or account help, please use the Support page.